SupportMCP

SupportMCP guide

Skill download

Download the portable SupportMCP Agent Skill and install it in your AI client.

Download the SupportMCP skill

The ZIP contains the complete supportmcp-tools skill directory: SKILL.md and its tool catalog reference. Use the raw files when your client does not accept ZIP uploads.

Install in an Agent Skills-compatible client

  • Extract the ZIP. Keep the supportmcp-tools folder and its references folder together.
  • Copy supportmcp-tools into .agents/skills/supportmcp-tools for the strongest cross-client project-local location.
  • Restart or reload the AI client so it discovers the new skill.
  • Connect https://supportmcp.pos.co.zm/mcp separately; the skill teaches the AI how to use SupportMCP but does not replace the MCP connection or OAuth sign-in.

Common client locations

For another AI client, use its Agent Skills directory. If it does not support Agent Skills, add SKILL.md as project instructions and keep the tool catalog available as a reference file.

OpenCode: .agents/skills/supportmcp-tools or .opencode/skills/supportmcp-tools
Claude Code: .claude/skills/supportmcp-tools
OpenAI Codex: .agents/skills/supportmcp-tools
Gemini CLI: .agents/skills/supportmcp-tools or .gemini/skills/supportmcp-tools

Use the skill

Ask the AI to use the supportmcp-tools skill whenever the work involves SupportMCP, TicketApp tickets, customer history, closed-ticket reports, commercial records, Synergy job cards, or HOS governance.