Sources and updates

Authoritative sources

• The MCP tool registry defines tool names, descriptions, and schemas.
• The SupportMCP tool skill defines decision rules and common workflows.
• The TicketApp and SynergyApi integration guide defines upstream field and lifecycle semantics.
• The tool policy defines which authenticated roles may see or execute each operation.

Freshness

The wiki build fails when it names a tool that no longer exists or when a required source disappears. Every deployed release must pass content, link, browser, and live-site checks.