SupportMCP

Reference

Sources and freshness

Understand source authority, build-time drift checks, and health expectations.

Authoritative sources

  • The MCP tool registry defines names, descriptions, and schemas.
  • The tool policy defines authenticated role access.
  • The SupportMCP skill defines workflows and decision rules.
  • The TicketApp and SynergyApi integration guide defines upstream semantics.
  • The README defines connector setup and operational context.

Freshness

The deterministic build fails when required sources, tools, navigation, internal links, search URLs, or core journey content become invalid.